Policies

Custom-ordered Specialty Items Policies

• Most custom ordered materials and pieces are non- refundable. In the event that we can return an item should you change your mind after ordering, our policy is to charge a 15% restocking fee, along with the store's usual restocking fee, usually 20% to 40%. These fees vary from supplier to supplier.
• Restocking fees cover time, labor and delivery fees and costs to handle the return of your items.
• The materials are items such as tile, lighting, specialty hardware, or any other item Palm Beach Kitchens & Interiors Corp. has procured on your behalf. In the event there is no restocking fee in the store, Palm Beach Kitchens & Interiors Corp. will charge a 25% restocking fee.